HIFIS Feedback

If a user has a rights template granting them full rights, they cannot modify rights templates. If the same user instead has just all rights granted ad hoc (disconnected from a rights template), they now can modify rights templates. https://www.loom.com/share/48ae107c786441f98753280b7e61603f?sid=8177c9e8-9b99-46cc-ab43-3f6db219d0cd

https://www.loom.com/share/1e162f58dd124da0accb7d4b48fb38fa?sid=2c85d488-f519-45c0-9788-7bd2826b96eb

In testing 60.3 we have found an issue with the “View All Session Details” button in the Case Management area. To see this, create a new case management record, or open a client that already has an open case management record, either from Front Desk > Case Management, or from Client Management > Case Management. Then Click on the Display button to view the details. What we expect to see here is a summary of all sessions attached to the case management record. In our production environment (v4.0.59.7.1) we see a summary of all sessions attached to the case management record.

Sometimes a user account might get added with a typo, or in contravention of a naming policy. It would be great if we could be able to modify user accounts.

The Client Search is really different than in our current production version (4.0.59.4). Is it working the way you expect it to? For example, to get to my client John William Test (Alias 1 Jonathan Silly Pants), it no longer works to search jo te or wi pa. john test doesn't work either, you have to type in test, john. But jonathan silly works. Is that by design? Absurdly, han sil works.

Currently, can't make the attachments field in Consent module mandatory or disabled.

When changing the case status from Open to Closed (any), the End Date appears but is not mandatory. You can save the case status as closed without providing an end date. This causes a disconnect in the data; cases may appear ongoing (no end date) but with a status indicating they are closed.

In testing 60.3 we have found an issue with records duplicating under the Financial Profile area. This appears to be affecting all 4 tabs within the Financial Profile section. Whenever you add a record under Income, Expenses, Assets or Debts when there is already a record, the new record is added multiple times. For example, I added a “Employment - Casual" record under Incomes on client # 5624 on the demo site. Adding the first record seems to work properly.I then added a new income record for “OW” and two were createdI then added another new record for “Panhandling” which was created 3 times.Adding a fourth record for “Disability Benefits” resulted in 4 records being created

Every night, the stored procedure sp_checkClientState is supposed to run, which is supposed to check each client's date of last activity and update their activity/inactivity status accordingly. It appears that this procedure is not always being called when it is supposed to, which is resulting in a number of issues related to activity/inactivity.

There are a lot of fields that cannot be made mandatory or disabled, for no particular reason other than that functionality has not been programmed. It would be ideal if ALL fields could be configurable in this way. See also https://hifisfeedback.acreconsulting.ca/b/6vrrdwev/feature-ideas/hidden-not-just-disabled-fields

For most users, Bing Maps will stop working on June 30, 2025. New HIFIS instances are already unable to create new Bing Maps keys. This means that on June 30, 2025 any feature that has to do with mapping will stop functioning. That includes: Directory of Services mapHousing Unit Search mapGoods & Services and Group Activities geo-taggingOutreach mapEncampments geo-tagging and map display

We are currently running build 4.0.59.5. I have an consent related enhancement request to submit for a future HIFIS patch. We would like to be able to disable the “Explicit” consent type option in the consent drop down when creating a client or a consent record. When we upgraded our HIFIS instance from 58 to the 59 version, we selected the option to convert all our Explicit consent records into Coordinated Access + Explicit consent, since our consent form already included consent for entry into the Coordinated Access system. We are running into a process issue where we can not stop users from selecting the “Explicit” option when creating new consent records, when really they should be selecting Explicit + Coordinated Access consent. This results in clients being created with only the Explicit record (just like they used to be prior to v59) and thus are missing from the CA list, even if they meet all the other criteria. We have tried to train workers not to use the “Explicit” option, but unfortunately we have a lot of users who are not understanding this requirement to get their clients into the CA system, even after multiple reminders. The only way we can fix this currently is our HIFIS coordinator reviewing a custom report and adding the missing CA consent. If we had some other way to prevent “Explicit Only” clients from being created, it would increase our data quality for the ESDC export as well as save our coordinator a lot of time manually reviewing the files that have explicit consent but are missing CA consent. This would affect the add client screen (with enforce consent) where we would like the ability to remove “Explicit” as an option. This would also affect the Client Management -> Consent screen As well as the Enforce Consent popup when that setting is enabled.