HIFIS Feedback

The script for the "Most Recent Triage" column lists eligible VI-SPDAT types, which do not include the latest versions, and the script for the "Most Recent Assessment" column says, basically, anything not a Triage is an assessment. So the VI-SPDAT v3 series would show up under Assessments and not Triage.

When changing the case status from Open to Closed (any), the End Date appears but is not mandatory. You can save the case status as closed without providing an end date. This causes a disconnect in the data; cases may appear ongoing (no end date) but with a status indicating they are closed.

HIFIS contains tooltip text, referred to as "Field Descriptions" but the vast majority of users don't know they're there because they have to be turned on by clicking "Enable Field Descriptions." Communities can modify the tooltip text in the Field Dictionary, but mostly they have no reason to because most users never see the definitions. Probably the best thing to do would be to add an Application Setting whether to have Field Descriptions turned on or off by default.

It would be great if we could customize the labels of the fields in HIFIS. For example, in the Incidents module, (1) I always get people asking me what "Disposition" means, (2) it might be nice to change the label of the field "Attachments" to "Upload Incident Report", and (3) it would be handy to change the label of "Location" to something else that a service provider might find useful, like "Room" or "Building" - "Location" is a bit vague. I'm not specifically picking on the Incidents module - this is a general request for all fields - the ability to modify how fields are labelled.

Update the vw_ClientBasics, vw_CoordinatedAccessExport and vw_CoordinatedAccess views to include racial identity information. These views currently include other relevant demographic information from the vitals page, so it would be helpful for communities for them to also have racial identity.

In testing 60.3 we have found an issue with the “View All Session Details” button in the Case Management area. To see this, create a new case management record, or open a client that already has an open case management record, either from Front Desk > Case Management, or from Client Management > Case Management. Then Click on the Display button to view the details. What we expect to see here is a summary of all sessions attached to the case management record. In our production environment (v4.0.59.7.1) we see a summary of all sessions attached to the case management record.

Sometimes a user account might get added with a typo, or in contravention of a naming policy. It would be great if we could be able to modify user accounts.

Currently, can't make the attachments field in Consent module mandatory or disabled.

In testing 60.3 we have found an issue with records duplicating under the Financial Profile area. This appears to be affecting all 4 tabs within the Financial Profile section. Whenever you add a record under Income, Expenses, Assets or Debts when there is already a record, the new record is added multiple times. For example, I added a “Employment - Casual" record under Incomes on client # 5624 on the demo site. Adding the first record seems to work properly.I then added a new income record for “OW” and two were createdI then added another new record for “Panhandling” which was created 3 times.Adding a fourth record for “Disability Benefits” resulted in 4 records being created

For most users, Bing Maps will stop working on June 30, 2025. New HIFIS instances are already unable to create new Bing Maps keys. This means that on June 30, 2025 any feature that has to do with mapping will stop functioning. That includes: Directory of Services mapHousing Unit Search mapGoods & Services and Group Activities geo-taggingOutreach mapEncampments geo-tagging and map display

Clients currently in shelter appear to not have their activity status reset every day if they are actively booked into shelter. So instead of 0 days, all clients who have been booked in shelter are showing last activity day as the day of the update instead of 0 days.